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De-Escalate

De-Escalate

How to Calm an Angry Person in 90 Seconds or Less
Written by: Douglas E. Noll
Narrated by: Aleya Dao
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De-Escalate

How to Calm an Angry Person in 90 Seconds or Less
Written by: Douglas E. Noll | Narrated by: Aleya Dao
Need to extinguish someone’s temper — and fast? This foolproof guide to diffusing tense situations is forged in neuroscience and reinforced with experience in corrections and rehabilitation facilities.

PUBLISHER DESCRIPTION

Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described “lawyer turned peacemaker” Douglas E. Noll.

We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now...

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